Terms of Service / Use
(A Brand of Groots Technoedge Private Limited)
Updated on April 07, 2025
1. Definitions
We provide digital financial infrastructure for the Internet. Individuals use our services to make online payments, while businesses of all scales leverage our technology to accept payments, manage payouts, and optimize online operations.
- Access Keys
- These shall refer to any confidential or secret keys, including but not limited to developer ID, certificate ID, application ID, username, and/or password, which are required by the Customer for accessing the Services.
- API or Application Program Interface
- This term encompasses components of the Application Program Interface made accessible to the Customer by the Service Provider under the terms of the Agreement.
- Applicable Laws
- Refers to all laws in force at the time of the Agreement's execution and during its term, which are applicable to the Parties involved.
2. Subscription Plans, Renewals, and Payments
Subscription Plan
The pricing, features, and options available within GROOTS TECHNOEDGE PRIVATE LIMITED Services depend on the specific Subscription Plan chosen by the Customer.
Important Note
GROOTS TECHNOEDGE PRIVATE LIMITED does not guarantee the continuous availability of a particular Subscription Plan. We retain the right to modify the prices, features, or options associated with a specific Subscription Plan without prior notice.
Recurring Charges and Upgrades
By subscribing to a Subscription Plan, the Customer grants GROOTS TECHNOEDGE PRIVATE LIMITED the authority to periodically charge the Customer's chosen payment method without requiring an invoice.
No Refunds Policy
Subscription fees, usage fees, overage fees, and any other fees related to services are non-refundable and non-creditable unless otherwise mandated by law.
3. Transaction Pricing (Payin & Payout)
A. Payin (Collections)
The following are the standard transaction charges applicable to merchants using GROOTS TECHNOEDGE PRIVATE LIMITED's Payment Gateway Services.
| Mode of Payment | Transaction Fee (Excl. GST) | Settlement Cycle |
|---|---|---|
| UPI (P2M, Intent, QR) | 0.80% | T+1 Working Day |
| Domestic Debit/Credit Cards | 1.38% | T+1 Working Day |
| Net Banking | ₹10 per transaction | T+1 Working Day |
B. Payout (Disbursements)
GROOTS TECHNOEDGE PRIVATE LIMITED provides secure, API-driven payout services for instant or scheduled fund transfers.
| Transfer Mode | Per Transaction Fee (Excl. GST) | Processing Time |
|---|---|---|
| IMPS | ₹7.00 | Instant (24x7) |
| NEFT | ₹5.00 | Within Bank Hours |
| UPI Payout | ₹5.00 | Instant (24x7) |
10. Contact Information
Questions or concerns regarding these Terms of Service should be directed to:
Get in Touch
© 2025 GROOTS TECHNOEDGE PRIVATE LIMITED | A Brand of Groots Technoedge Pvt. Ltd.
All Rights Reserved.